Updated 17 October 2026

Data Deletion Instructions

Request deletion of information held by Your Cleaner Adelaide, including data processed through YCA Marketing Engine.

1. Email hello@yourcleaner.au with the subject Data deletion request.
2. Tell us which service or social channel you used, and provide the email address, profile link or username associated with your interaction. Include an approximate date if it helps us find the record.
3. Tell us which information you want deleted, or request deletion of all personal information we hold about you.

Do not include your password, API keys, payment details or identity documents in the initial request. We may ask for limited additional information to verify ownership and locate the relevant records.

What happens next

We review your request, identify relevant records and delete information that is no longer required. We will respond to confirm completion or explain any records we must retain for legal obligations. Retained records will only be used for the purpose requiring their retention. Contact us on 1800 226 088 if you need help submitting or following up a request.

Disconnecting Meta access

If you authorised YCA Marketing Engine, you can also remove its access in your Meta account’s Apps and websites or Business integrations settings. Removing access stops future access under that connection; email us to request deletion of information already held by us.

This request applies to Your Cleaner Adelaide’s records. To delete your Facebook, Instagram or WhatsApp account, or information held independently by Meta, use that platform’s privacy controls.

Read our Privacy Policy for details about information use and contact options.